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What Our Customer Say About Us

Excellent Job

Your installation team fitted an electric fire yesterday. Just wanted to tell you what an excellent job they did and how pleased we are with the result.  They were courteous, tidy and skilled and are a credit to your company.

Many thanks

Michael Matthews

Lisa Weston

I would like to thank you for your professional service whilst installing my wood burner.

Your men were friendly, super tidy and efficient.

I’m looking forward to the winter now!


Would Recommend Zigi’s Strongly

We would like to thank you for the end efficiency in completing a job, well done.

This has not been straightforward with the Covid pandemic shutdown, procedural delays, and then further delays in the final delivery/installation of the stove. We are pleased with the end result and would recommend Zigi’s strongly to any prospective buyer.

Thank you for the patience shown, and for orchestrating everything.

John & Cassandra

First Class Service

Just to say all the Zigi staff, especially Tom, have been brilliant. First class service from start to finish.

Kind regards

Ann and Steve Power

Professional and Quick

We are very pleased with our new wood burner from your Norwich office, your staff were professional and quick.

Janet Hubbard

Very Impressive Fireplace

Just had our electric fire and very impressive fireplace fitted. We are so pleased with it and everyone remarks how good it looks. Thank you, Terry and Caz for all your help, advice, and professional workmanship.

It was a joy having you here to create this stunning feature in our house. Cheers.

Jonathan Salter

A Pleasure To Have In Our Home

Just wanted to say how pleased we are with our wood burner supplied by Zigi ‘s and fitted by Terry and Carol who were so professional and a pleasure to have in our home. Great service.

Elaine and Ian Norridge


The guys who came to do our fireplace service and got a frame today were superb – friendly, professional and helpful. Just thought I’d pass that on
Sarah Woolley

Polite and Efficient

Just had Ben and Luke install our fire. A couple of really polite and efficient guys.
Did a brilliant job, please congratulate them for their amazing work.

Peter Chumbley

Delighted With The Finished Product

I can recommend Zigis very highly indeed.

Their showroom in Sawston is full of ideas and the service we received when choosing a fire was very helpful without being pushy. The site inspection happened within a few days of our making our selection.

I cannot speak too highly of your fitter, Dave. His work is of the highest standard and throughout he was courteous and professional. There were unexpected challenges with the work but solutions were found and implemented.

We are delighted with the finished product. Two very satisfied customers.

Ian and Sue Gartshore

Superb Job

Just wanted to thank Ben, Craig and Chris for a superb job yesterday. Polite, clean and quality workmanship. An asset to your organisation.

Roger & Jane Trett.

Excellent Service!

We would like to express our thanks for the excellent service provided in supplying and fitting our new fireplace. The quote was competitive, the delivery period sensible and the installation process impeccable. Its good to find someone who does exactly what they have promised – a lesson many need to learn these days!

Hilary & Rod Tuck

Lovely Job

Please find enclosed my cheque for settlement of the bill for the lovely job completed by you. I would like to say further that the staffs carrying out the works for your company were among the nicest people I have met.

Thank you for a lovely and happily completed job- which I had been dreading

Mrs Gallagher Chelmsford

Excellent Skill

May I take this opportunity to say what a great bunch of workers I had at my house putting in my multifuel stove. From Dave who reworked my gas pipe and removed the gas fire safely. Nick, who chopped out my fireplace, rendered and plastered it. To Jamie who lined my chimney and fitted my stove. All showed excellent skill and much attention to detail. I was impressed by their attitude to the job in hand. So once again well done

Mr. & Mrs. Sharman

Very Happy

Thank you so much, the fire is great my wife is very happy, the installers where very professional clean tidy and always calm and in control.

Mr. Harrington


Hi Neil

I just wanted to say how delighted I am with my new Brunel multifuel stove. Terry & Caz, the fitters were so friendly and helpful and I am now enjoying the cosy glow of a real fire again – GREAT

Thanks again for help and advice and the speedy service

Mrs. Bright

Superb Installation

I have just has your company install a Little Thurlow woodburner and am writing to thank you and your superb staff service.

The salesman was very helpful but most praise must be saved for Nick the fitter. Nick is a credit to your company. He is polite, well organised and the quality of his workmanship is first class. Please pass on my thanks to him for a superb installation.

I will have no hesitation in recommending your company to my friends

Mrs Newman

Efficient and Helpful

We found your fitters extremely efficient and helpful and are looking forward to enjoying the stove over the next few years

Mrs. Ashworth